争论

答案:

Preventing an argument from escalating into a fight requires a combination of effective communication skills and emotional intelligence. Firstly, it's crucial to remain calm and composed during the disagreement. Taking deep breaths and maintaining a steady tone can help de-escalate tension.

Secondly, active listening plays a pivotal role; acknowledging the other person's perspective shows that you value their opinion, which can reduce defensiveness. Rather than interrupting or reacting impulsively, respond thoughtfully to their concerns.

Moreover, it's beneficial to avoid triggering language that may provoke anger, such as blaming or using absolute terms like "always" or "never." Instead, focus on expressing your feelings using "I" statements, which can convey your perspective without placing blame.

Finally, finding common ground or proposing a compromise can help shift the focus from conflict to collaboration. By emphasizing shared goals and solutions, both parties can work towards a resolution, fostering a more constructive dialogue.

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助记: prevent, argument, escalate, calm, active listening, triggering language, I statements, common ground, compromise

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翻译:

防止争论升级为斗争需要有效的沟通技巧和情商的结合。首先，在争议中保持冷静和镇定至关重要。深呼吸并保持稳定的语气可以帮助缓解紧张情绪。

其次，积极倾听发挥着至关重要的作用；承认对方的观点表明你重视他们的意见，这可以减少防御心理。与其打断或冲动反应，不如深入思考地回应他们的关切。

此外，避免使用可能激怒对方的挑衅语言是有益的，例如指责或使用“总是”或“从不”等绝对词汇。相反，专注于使用“I”语句表达自己的感受，这样可以传达你的观点而不指责他人。

最后，寻找共同点或提出妥协可以帮助将焦点从冲突转向合作。通过强调共同目标和解决方案，双方可以朝着解决问题的方向努力，从而促进更具建设性的对话。

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笔记:

1. remain calm (/rɪˈmeɪn kɑːm/) - to stay composed and not become emotionally agitated, 保持冷静
2. active listening (/ˈæktɪv ˈlɪsənɪŋ/) - fully concentrating on what someone is saying, 积极倾听
3. triggering language (/ˈtrɪɡərɪŋ ˈlæŋɡwɪdʒ/) - words that provoke a strong emotional reaction, 挑衅语言
4. I statements (/aɪ ˈsteɪtmənts/) - phrases that express personal feelings without blaming others, “I”语句
5. common ground (/ˈkɒmən ɡraʊnd/) - shared interests or agreement between conflicting parties, 共同点
6. compromise (/ˈkɒmprəmaɪz/) - a settlement in which each side makes concessions, 妥协